✓ 30+ Years Experience
✓ IAMI GUEST Accredited
✓ Trained for Heads of State
✓ UK Royal Family Service
PULSE
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Perfecting Ultimate Luxury Services Experiences
QUALITY AMBASSADOR™
Master Trainer - Cultural Intelligence & Global Guest Service
LEADERSHIP & CULTURAL INTELLIGENCE
Influential Leadership - Hotels
IAMI GUEST
Introduction to Yachting & Yachting Life
BESPOKE CONSULTING
Forbzology™ Standards Alignment
Why Magnums Academy
Led by Josephine Ive - UK's First Female Butler
Former butler to HM Queen Elizabeth, HM The Queen Mother, and British High Court Judges
Our Unique Advantage:
✔ The Magnums Method™ - Our proven, tried-and-tested training system
✔ Exclusive Accreditation - 7 Star Service™ lapel pins recognized globally
✔ World-Class Trainers - Team with decades of luxury service experience
✔ Flexible Learning - In-person, online, and blended options
✔ Global Recognition - Graduates working in 40+ countries
Meet Our World-Class Training Team
Our senior trainers bring over 100 years of combined luxury service experience from 5-star hotels, royal palaces, luxury superyachts, and Fortune 100/500 private households.
Josephine Ive
Principal & Director
Kim Woodey
Yacht Service Trainer
Mark Johnson
Senior Butler Trainer
Colin Quayle
Associate Trainer
Lauren Norton
Senior Butler & Yacht Trainer
Bryen Li
Associate Butler Trainer
Lynne Edwards
Associate Trainer
Client Testimonials
"The training transformed our butler team completely. Our guest satisfaction scores increased by 35% after Magnums Academy training. The attention to detail and professionalism is unmatched."
The EQ Kuala Lumpur
"Josephine's expertise is world-class. The certification gave me the confidence and skills to work aboard prestigious superyachts. Best career investment I've made."
Jane
Professional Chief Stewardess
"Magnums Academy provided training for our royal household staff. Their discretion and expertise are unparalleled. We continue to use their services year after year."
Laura C
Ready to Elevate Your Service Standards?
Contact us today for a free consultation
📞 Phone: +61 419 533 834
✉️ Email: josephine@magnumsacademy.com
💬 WhatsApp: Click to Chat
Magnums Academy
The Standard in Luxury Service Training
Queensland, Australia
Training delivered globally
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