World-Class Training for Every Need
For over 30 years, Magnums Academy has been the gold standard in luxury service training. Whether you're a 5-star hotel, luxury superyacht, or aspiring butler, our comprehensive programs deliver the skills and certification recognized globally as the mark of excellence.
All programs feature our proprietary Magnums Method™, combining traditional British butler service with modern luxury hospitality techniques.
MOST POPULAR
7 Star Butler Service Training
Our signature 5-day intensive program transforms good service professionals into exceptional luxury service experts. This comprehensive training covers every aspect of professional butler service from traditional British protocols to modern luxury hospitality techniques.
Duration: 5 Days Intensive
Format: In-person / On-site
Class Size: Maximum 25
Investment: Contact for pricing
What You'll Master:
✔ Professional grooming and presentation standards
✔ Anticipatory service and reading guest cues
✔ Wine service, beverage knowledge, and mixology
✔ Butler-style food service and table settings
✔ Wardrobe management and valeting skills
✔ Cultural awareness and international protocol
✔ Suite standards and turndown service excellence
✔ Guest interaction and discretion mastery
IAMI GUEST ACCREDITED
Magnums LYS - Luxury Yacht Service
Specialized training for superyacht interior crews. This IAMI GUEST accredited program addresses the unique challenges of delivering luxury service at sea, from confined spaces to 24/7 guest expectations.
Yacht-Specific Training:
✔ Superyacht interior service protocols
✔ Housekeeping standards for luxury yachts
✔ Guest service excellence in confined spaces
✔ Charter vs. private yacht operations
✔ Crew coordination and communication
✔ Yacht safety and emergency procedures
✔ Provisioning and inventory management
FLEXIBLE LEARNING
Magnums Method™ Online + Practical
Our innovative blended learning program combines self-paced online modules with intensive practical training. Perfect for individuals who need flexibility while still gaining comprehensive, internationally recognized certification.
What's Included:
✔ Digital Learning Boxes with video tutorials
✔ Comprehensive handbooks and resources
✔ Online assignments and assessments
✔ Personal trainer guidance via video conferencing
✔ Practical skills demonstration (in-person)
✔ Full Magnums Academy certification
✔ Lifetime access to updated materials
CUSTOMIZED
Custom Corporate Programs
Tailored training solutions for hotels, resorts, private estates, and luxury organizations. We design bespoke programs that align with your brand standards, guest profile, and service objectives.
Customization Options:
✔ Brand-specific service standards integration
✔ Property-specific training scenarios
✔ Leadership and team development modules
✔ Refresher courses for existing teams
✔ New property opening training programs
✔ Ongoing consultation and support
✔ Train-the-trainer programs
PULSE
PERFECTING ULTIMATE LUXURY SERVICE EXPERIENCES
​This program reflects the Leadership qualities required for leading teams providing the ultimate luxury service to discerning guests. Eminently suitable for Leaders to develop skills and qualities to maximize their team's performance and drive the results of their teams.
What's Included:
1 The Habits of Great Service
✔ Verbal and non-verbal communication
✔ Anticipation based on wisdom
✔Defining the luxury standards
✔The importance of using the guest's name
✔Exceptional welcomes and fond farewells
Our Programs at a Glance
Program
Duration
Best For
Certification
7 Star Service for Butlers
5 days or 10
Certification
7 Star Service towards levels Bronze Silver & Gold
7 Star Service for Butlers – Advanced
3 days
Butlers with previous qualification with Magnums
Crystal Gold, Ruby Gold and Sapphire Gold
Superyacht Service
21 Programs Accredited
Yacht Interior Crew
IAMI GUEST Certified
Magnums Method™
12 modules plus complimentary Intro module
Flexible Online Learning
Full Certification
7 Star Service Quality Ambassador Train the Trainer
5 days or 6 online blended modules
Gold + certified butlers
Bespoke / Customised
PULSE - Perfecting Ultimate Luxury Service Experiences
2 / 3 day
Hotels Resorts, etc
Bespoke / Customised
Need help choosing the right program?
Globally Recognized Certification
All Magnums Academy programs are internationally recognized and provide certification that opens doors to elite positions worldwide.
7 Star Service™
Exclusive lapel pin awarded Day 1
IAMI GUEST
International maritime certification
Progressive Levels
Bronze, Silver, Gold, Diamond
Global Recognition
Accepted in 40+ countries
Frequently Asked Questions
How long does it take to complete training?
Our flagship 7 Star Butler Service program is an intensive 5-day course. The Magnums Method™ offers flexible timing (typically 3-6 months), while custom corporate programs are tailored to your schedule. Diamond Level is 3 days for experienced butlers.
Where is training delivered?
We deliver training globally! Programs can be conducted at your location (hotels, yachts, estates) or at our Queensland, Australia training facility. We've trained teams across 6 continents.
What's included in the training fee?
All programs include comprehensive training materials, Magnums Method™ Digital Learning Boxes, hands-on practical sessions, individual certifications, exclusive 7 Star Service™ lapel pins, and 90-day follow-up support.
Is certification internationally recognized?
Yes! Magnums Academy certification is recognized globally. Our 7 Star Service™ standard and IAMI GUEST accreditation are respected by luxury hotels, superyachts, and private estates in over 40 countries.
Can I advance to higher certification levels?
Absolutely! Our progressive accreditation system allows you to advance from 7 Star to Bronze (6 months service), Silver (1 year), Gold (2+ years), Crystal Gold, and ultimately Diamond Level based on experience and demonstrated excellence.
What's the Magnums Method™?
The Magnums Method™ is our proprietary training system developed over 30+ years. It combines traditional British butler service with modern luxury hospitality techniques, using Digital Learning Boxes, blended learning approaches, and personalized trainer guidance.
Do you offer job placement assistance?
While we don't guarantee placement, our extensive industry network and respected certification significantly enhance employment opportunities. Many graduates secure positions with 5-star hotels, luxury yachts, and private estates. We provide career guidance and connections.
What's the difference between hotel and yacht training?
While both programs teach core luxury service principles, yacht training (Magnums LYS) addresses unique challenges like confined spaces, 24/7 operations, maritime protocols, and the specific dynamics of charter vs. private yacht service. It's IAMI GUEST accredited.
Can we customize training for our property?
Yes! Our Custom Corporate Programs are designed specifically for your property's needs. We integrate your brand standards, guest profile, and service objectives into a tailored curriculum. This is ideal for hotels, resorts, and organizations training multiple team members.
What are the payment terms?
Payment terms vary by program. Typically, we require a 50% deposit to secure your booking with the balance due upon completion. Custom corporate programs may have different arrangements. Contact us for specific pricing and payment options.