Magnums Academy
7 Star Butler - 5-Day Program Overview
5-Day Signature Experience
At Magnums Academy, we understand that butlers play a vital role within the team of professionals at hotels and resorts, dedicated to providing a personalized level of service that goes above and beyond guest expectations. Our LUXURY 7 STAR BUTLER SERVICE TRAINING PROGRAM offers a dynamic and comprehensive experience, guiding students to develop a keen awareness of detailed, seamless guest service.
We take great pride in our unique accreditation scheme, which is highly valued by both butlers and their clients. In the first module, participants will earn their exclusive 7 Star Service™ lapel pin on Day 1 and are then motivated to strive for Bronze, Silver, or Gold certificate levels along with corresponding pins. Curious about our Lapel Pin Charter? We’d love to share more details! This accreditation ignites a spirited sense of competition and ambition among our students, encouraging them to reach new heights!
Butlers are expertly trained to provide attentive care to their guests from arrival through departure, always ensuring that their presence is discreet. A crucial aspect of this inspiring Butler service training program lies in the meticulous attention to detail and the ability to anticipate guest needs. Join us on this exciting journey to elevate your service skills!
The 7 Stars of Service
1. Unrivaled attention to detail
2. Amazing skills in anticipating guests’ needs
3. Attentive interaction to fulfill guests’ special requests
4. Achieve a seamless and distinctive level of service
5. Unparalleled service, transcending the expectation of guests
6. Indulging guests with thoughtful touches of luxury
7. Creating a memorable experience through personalized service
​BASIC CERTIFICATE: 5 days
Modules include:
• BUTLER STANDARDS
• PERSONAL DEVELOPMENT SKILLS
Grooming and Presentation Skills
• BASIC GUEST INTERACTION SKILLS
Etiquette, Manners and Protocol
• GUEST AWARENESS SKILLS
Cultural Awareness
• COMMUNICATION SKILLS
• BASIC GUEST CARE SKILLS
Packing/Unpacking & Wardrobe Management
• BASIC SPECIALIST ADVICE SKILLS
• TABLE SETTING AND FOOD SERVICE SKILLS
Butler Style Food Service
• BEVERAGE SERVICE SKILLS
Wine & Beverage Service. Basic Mixology
• GUEST SUITE SKILLS
Suite standards.
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Food Hygiene and Safety Knowledge 2
https://www.classmarker.com/online-test/start/?quiz=cfr66b07dc135004
