✓ 30+ Years Experience
✓ IAMI GUEST Accredited
✓ Trained for Heads of State
✓ UK Royal Family Service
Who We Serve
Hotels & Resorts
Elevate your butler service team with our signature 7 Star Service™ training. Your guests will notice the difference.
Superyachts
IAMI GUEST accredited yacht interior training. Create exceptional guest experiences aboard luxury vessels.
Individual Professionals
Launch or advance your career as a professional butler. Gain internationally recognized certification.
7 Star Butler Service Training
5-Day Signature Program
Our most popular program trains butlers and guest experience teams to provide seamless, personalized luxury service that exceeds guest expectations.
✔ Maintaining Traditional Butler Standards in a Modern Context
✔ Ultimate Personalization Techniques with & without Technology
✔ Cultural Awareness, Discretion, Developing Intuition
✔ Professional Etiquette, Manners, Protocol
✔ Anticipating Guests' Needs – Guest Journey Mapping
✔ Wine, Bar, Cocktail Service
✔ In Suite Dining, Table Management
✔ Wardrobe Management, Valeting, Suitcase Packing
✔ Luxury Suite Standards, Service
✔ Unrivaled Attention to Detail
Investment: Contact us for pricing
Why Magnums Academy
Led by Josephine Ive - UK's First Female Butler
Former butler to HM Queen Elizabeth, HM The Queen Mother, and British High Court Judges
Our Unique Advantage:
✔ The Magnums Method™ - Our proven, tried-and-tested training system
✔ Exclusive Accreditation - 7 Star Service™ lapel pins recognized globally
✔ World-Class Trainers - Team with decades of luxury service experience
✔ Flexible Learning - In-person, online, and blended options
✔ Global Recognition - Graduates working in 40+ countries
Meet Our World-Class Training Team
Our senior trainers bring over 100 years of combined luxury service experience from 5-star hotels, royal palaces, luxury superyachts, and Fortune 100/500 private households.
Josephine Ive
Principal & Director
Kim Woodey
Yacht Service Trainer
Mark Johnson
Senior Butler Trainer
Colin Quayle
Associate Trainer
Lauren Norton
Senior Butler & Yacht Trainer
Bryen Li
Associate Butler Trainer
Client Testimonials
"The training transformed our butler team completely. Our guest satisfaction scores increased by 35% after Magnums Academy training. The attention to detail and professionalism is unmatched."
The EQ Kuala Lumpur
"Josephine's expertise is world-class. The certification gave me the confidence and skills to work aboard prestigious superyachts. Best career investment I've made."
Jane
Professional Chief Stewardess
"Magnums Academy provided training for our royal household staff. Their discretion and expertise are unparalleled. We continue to use their services year after year."
Laura C
Our Programs at a Glance
Program
Duration
Best For
Certification
7 Star Service for Butlers
5 days or 10
Certification
7 Star Service towards levels Bronze Silver & Gold
7 Star Service for Butlers – Advanced
3 days
Butlers with previous qualification with Magnums
Crystal Gold, Ruby Gold and Sapphire Gold
Superyacht Service
21 Programs Accredited
Yacht Interior Crew
IAMI GUEST Certified
Magnums Method™
12 modules plus complimentary Intro module
Flexible Online Learning
Full Certification
7 Star Service Quality Ambassador Train the Trainer
5 days or 6 online blended modules
Gold + certified butlers
Bespoke / Customised
PULSE - Perfecting Ultimate Luxury Service Experiences
2 / 3 day
Hotels Resorts, etc
Bespoke / Customised
Ready to Elevate Your Service Standards?
Contact us today for a free consultation
📞 Phone: +61 419 533 834
✉️ Email: josephine@magnumsacademy.com
💬 WhatsApp: Click to Chat
Magnums Academy
The Standard in Luxury Service Training
Queensland, Australia
Training delivered globally
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