Colin Quayle
Colin Quayle, a UK native with 25 years of exceptional hospitality experience spanning Asia and the Middle East. He's a highly seasoned professional, widely recognized for his success in orchestrating impactful workshops within diverse settings, from five-star hotels and luxury resorts to cruise lines, major corporations, executive palaces, and prominent theme parks to smaller family style operations.
Throughout his career, Colin has held senior training and operational leadership positions with hospitality groups such as Six Senses, Banyan Tree, Millennium & Copthorne, Red Planet and Tune Hotels, Sony, Swiss-Belhotel International, Orient Express, Swissotel, and the Minor Group,
Notably, Colin further refined his expertise by undertaking studies at the Disney Institute in the USA, where he gained certification in their renowned approach to Customer Service, Leadership, and Employee Engagement. He's a strong advocate for a people-first philosophy, believing that by investing thoughtfully in teams—through robust training, dedicated care, and comprehensive benefits—organizations empower their staff to consistently deliver exceptional operational performance and customer service.
His extensive expertise in Guest Service, and Leadership, coupled with a deep understanding of diverse cultural contexts, positions him as a highly sought-after professional. Attendees particularly appreciate his engaging and insightful training style, which makes complex operational concepts easy to grasp.
Colin's dynamic presence and excellent sense of humor also make him a genuinely valuable and enjoyable asset to the Magnums Academy team!