DEFINITELY, YOUR NEXT BOOK TO READ

Achieving Excellence is a comprehensive manual designed to help staff and teams wherever guest service is important. It is packed full of ideas and information on every conceivable aspect of guest service from forms of address, packing clothes to culinary terminology, housekeeping, butler service and creating a truly superb luxury service.

 

JUST CLICK ON THE IMAGE AND YOU ARE READY TO GET SOME GREAT INSPIRATION!