TTP 12 Weeks | Magnums Academy

WELCOME TO THE QUALITY AMBASSADOR - TRAIN THE TRAINER PROGRAM FOR 7 STAR SERVICE FOR BUTLERS

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PARTICIPANT
EXPECTATIONS

Every participant will gain new knowledge of
luxury service delivery and develop a complete
understanding of the program. Trainers are
expected to use the program to its fullest ability
as presented, creating an environment where all
participants can succeed in their roles and
deliver the program comprehensively.

TOPICS

■ Characteristics of a trainer
■ Your personality and style
■ The fundamentals of training
■ Identifying participants needs
■ How to develop a training session plan
■ Teaching Methods
■ Setting up a suitable physical location

TOPICS

■ Preparing the workshop
■ How to plan and structure your training
■ Session planning
■ Organising the content
■ Constructing quizzes, tests and assignments
■ Creating your lesson plan
■ Tools and materials

■ Asking good questions
■ Questioning styles & techniques
■ Effective listening
■ Listening vs hearing
■ Verbal Communication Skills
■ Non-Verbal communication skills
■ Understanding the importance of reading body language

■ How to project positive body language
■ Types of training activities
■ Choosing the right activities
■ Delivery tips and tricks
■ How to manage challenging situations and personalities
■ Principles & types of feedback
■ Feedback delivery tools

■ Handling interruptions to training
■ Assessment & evaluation techniques
■ Functions of assessment
■ Wrapping up a training program
■ Follow ups with participants.
■ Self assessment techniques as a trainer.

PANTRY

GALLERY

REVIEWS

SOCIAL MEDIA & BLOGS

BOOKSTORE

INTERNATIONAL BUTLERS DAY

Chat on WhatsApp

PROGRAMS

PERSONALITIES

PROVISIONS

PANTRY

WELCOME TO THE QUALITY AMBASSADOR - TRAIN THE TRAINER PROGRAM FOR 7 STAR SERVICE FOR BUTLERS

PARTICIPANT
EXPECTATIONS

TOPICS

■ Characteristics of a trainer
■ Your personality and style
■ The fundamentals of training
■ Identifying participants needs
■ How to develop a training session plan
■ Teaching Methods
■ Setting up a suitable physical location

TOPICS

■ Preparing the workshop
■ How to plan and structure your training
■ Session planning
■ Organising the content
■ Constructing quizzes, tests and assignments
■ Creating your lesson plan
■ Tools and materials

■ Asking good questions
■ Questioning styles & techniques
■ Effective listening
■ Listening vs hearing
■ Verbal Communication Skills
■ Non-Verbal communication skills
■ Understanding the importance of reading body language

■ How to project positive body language
■ Types of training activities
■ Choosing the right activities
■ Delivery tips and tricks
■ How to manage challenging situations and personalities
■ Principles & types of feedback
■ Feedback delivery tools

■ Handling interruptions to training
■ Assessment & evaluation techniques
■ Functions of assessment
■ Wrapping up a training program
■ Follow ups with participants.
■ Self assessment techniques as a trainer.

PANTRY

GALLERY

REVIEWS

SOCIAL MEDIA & BLOGS

BOOKSTORE

INTERNATIONAL BUTLERS DAY

WELCOME TO THE QUALITY AMBASSADOR - TRAIN THE TRAINER PROGRAM FOR 7 STAR SERVICE FOR BUTLERS

PARTICIPANT EXPECTATIONS

TOPICS

■ Characteristics of a trainer ■ Your personality and style ■ The fundamentals of training ■ Identifying participants needs ■ How to develop a training session plan ■ Teaching Methods ■ Setting up a suitable physical location

TOPICS

■ Preparing the workshop ■ How to plan and structure your training ■ Session planning ■ Organising the content ■ Constructing quizzes, tests and assignments ■ Creating your lesson plan ■ Tools and materials

■ Asking good questions ■ Questioning styles & techniques ■ Effective listening ■ Listening vs hearing ■ Verbal Communication Skills ■ Non-Verbal communication skills ■ Understanding the importance of reading body language

■ How to project positive body language ■ Types of training activities ■ Choosing the right activities ■ Delivery tips and tricks ■ How to manage challenging situations and personalities ■ Principles & types of feedback ■ Feedback delivery tools

■ Handling interruptions to training ■ Assessment & evaluation techniques ■ Functions of assessment ■ Wrapping up a training program ■ Follow ups with participants. ■ Self assessment techniques as a trainer.

PANTRY

PARTICIPANT
EXPECTATIONS

■ Characteristics of a trainer
■ Your personality and style
■ The fundamentals of training
■ Identifying participants needs
■ How to develop a training session plan
■ Teaching Methods
■ Setting up a suitable physical location

■ Preparing the workshop
■ How to plan and structure your training
■ Session planning
■ Organising the content
■ Constructing quizzes, tests and assignments
■ Creating your lesson plan
■ Tools and materials

■ Asking good questions
■ Questioning styles & techniques
■ Effective listening
■ Listening vs hearing
■ Verbal Communication Skills
■ Non-Verbal communication skills
■ Understanding the importance of reading body language

■ How to project positive body language
■ Types of training activities
■ Choosing the right activities
■ Delivery tips and tricks
■ How to manage challenging situations and personalities
■ Principles & types of feedback
■ Feedback delivery tools

■ Handling interruptions to training
■ Assessment & evaluation techniques
■ Functions of assessment
■ Wrapping up a training program
■ Follow ups with participants.
■ Self assessment techniques as a trainer.