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The Ultimate in Luxury Service Training
7 Star Service™
This comprehensive workshop will ensure your Guests experience a truly individualised standard of luxury service.
INTRO
At Magnums Academy, providing 7 Star Service is a core practice. It's crucial for individuals to be able to interpret and understand their Guests to genuinely surpass their expectations. We recognize that your goal is to make your Guests feel valued. At Magnums, our proven techniques will help enhance the potential of both your teams and yourself! This distinctive approach is known as the 'Magnums Method.'
A training journey that begins with a complimentary assessment and pre-selection of your service assets. The results of this assessment will lead to a curated luxury service program that starts with a pre-learning phase followed by an intensive, practical and effective in-house program. Participants will be fully-equipped with the service skills, foundation knowledge and confidence to put into practice a new level of luxury service, ensuring that each of your guests feels the luxury of truly individualised service.
To find out more about our newest approach click through our simple, no fuss website to experience Magnums Academy Luxury Service training.
You can be assured that as a result of Magnums Academy’s 30 years experience of training in luxury guest service 7 Star Service TM, your training for butlers, and allhotel/household team members involved in guest experiences will not only be effective, but create solid teams who perform beyond expectations.
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