Health and Safety Policy 

Magnums Academy is dedicated to maintaining a safe learning environment for all students by adhering to robust in-person and online safety protocols. In-person training locations are regularly assessed for cleanliness, safety equipment, and emergency preparedness, while online training platforms implement strong cybersecurity measures to safeguard participant privacy. As part of our commitment to excellence, we continuously monitor and enhance these protocols to ensure the well-being of all learners, in line with our verified Quality Management System. Our reputation for quality and service is reinforced through these ongoing safety measures, providing peace of mind for all our students and clients.

Equality and Diversity Policy

Magnums Academy is committed to fostering an inclusive environment that ensures fair, non-discriminatory practices in learner recruitment, staff hiring, and training delivery. We actively promote equal opportunities for everyone, regardless of background, identity, or circumstance, upholding our reputation for excellence and quality in training services. Our adherence to an independently verified Quality Management System reflects our dedication to safeguarding and promoting diversity in all aspects of our operations. We strive to create a welcoming, supportive atmosphere where all individuals are respected and valued.

Anti-Harassment and Anti-Bullying Policy 

Magnums Academy is committed to providing a workplace and learning environment free from harassment and bullying, ensuring all individuals are treated with respect and dignity. We have clear protocols in place to prevent and address any incidents of harassment or bullying, and will take immediate action if reported. Our commitment to a safe and supportive atmosphere is aligned with our verified Quality Management System, which ensures we maintain the highest standards of excellence in service and care. All staff and learners are expected to uphold these values, fostering a positive, respectful culture at all times.

Learners Conduct Policy

At Magnums Academy, we expect all learners to maintain a high standard of conduct and etiquette both in the classroom and during online training sessions, reflecting the professionalism of our hospitality and service-focused industry. Learners are required to respect fellow participants, instructors, and the learning environment, demonstrating integrity, punctuality, and active engagement. Any breach of conduct, including disruptive behavior or disrespectful actions, will result in disciplinary action, which may include warnings or removal from the course. Our commitment to quality and excellence, as demonstrated by our verified Quality Management System, ensures that all learners are held to these high standards.

Trainer Development Policy

Magnums Academy is dedicated to the continuous professional development of our trainers to ensure the highest standards of teaching quality. Trainers are provided with regular opportunities for skill enhancement, through workshops, certifications, and industry-related training, aligning with our commitment to excellence in hospitality and luxury services. We actively encourage ongoing learning to support our trainers in delivering exceptional training experiences to our diverse clientele. This dedication to development is reinforced by our verified Quality Management System, which ensures that our training methods remain at the forefront of industry standards.